1) The Pod was operated outside of specified temperature range (-20C to 60C).
If one of these occurred, the Pod will store all historical data but will stop logging data going forward. As a result, the Error 201 message will appear informing the user what has happened. Once a user connects to the Pod, a banner will display a banner at the top of the Pod Status screen instructing the user to stop the Pod and start the Pod again to resume normal logging.
If the user keeps the Pod active, the message will continue to appear when the user connects to it.
If your customer is continuously seeing this error with any specific Pods, please let us know and we will arrange for a replacement shipment.